Shopify Collective available 36+ Countries – Updated List
Table of Contents
Shopify Collective available in 36 additional countries
Shopify Collective is now accessible in 36 additional countries, through direct connections with brand partners in the same country or region.
Shopify Collective works in two ways:
- As a retailer, you can connect with your existing brand partners to source complementary products to expand your catalog without the risk of upfront inventory. Sourced products integrate into your catalog, and customer orders are automatically processed and forwarded to the brand partner for fulfillment. Install the Shopify Collective app, or learn more in the Help Center.
- As a supplier, you can distribute your products through existing brand partners’ stores, to drive more sales through new sales channels. Install the Shopify Collective: Supplier app or learn more in the Help Center.
All order processing, payment coordination, and fulfillment management between brand partners is automated through the platform.
Requirements for using the Shopify Collective app
To use the Shopify Collective app in your Shopify admin, your store must meet the following requirements:
- Active Shopify plan: Your store must be on an active plan.
- Store location and store currency: Your business must be based in a supported country and must use a supported currency. Your store’s currency doesn’t need to be the domestic currency of your store’s country. For example, you can have a store based in the United Kingdom, but with the store’s currency set to USD. To connect with a supplier, your store needs to be in the same country as the supplier’s store, and using the same currency as the supplier’s store.
- Activation of Shopify Payments: You need to complete the Shopify Payments account setup process for your store. Learn more about eligibility for Shopify Payments.
- Shopify Payments payout currency: The currency of your Payout account for Shopify Payments must match your store’s currency.
- Collecting taxes and verified tax registration: Businesses that are based in the United Kingdom (UK) or in a European Union (EU) country need to use either Shopify Tax, Basic Tax, or a third-party tax app to be eligible for Shopify Collective. You can’t use Shopify Collective with the Manual Tax setup. Businesses in the UK and the EU also need to confirm their tax registration status by verifying or adding a VAT number and billing address. This applies only to businesses that are required to register for VAT collection in their home country.
- Compliance with Terms of Service and Acceptable Use Policy: Your store needs to comply with Collective’s Terms of Service, and Shopify’s Terms of Service and Acceptable Use Policy.
You need to meet all the requirements to be able to use all the features of Shopify Collective. If your store doesn’t meet all the requirements, then a banner displays in your app’s Overview page saying Your store isn’t eligible to sell from Collective. Click Check requirements to view a list of the requirements to sell from Collective, and which ones you need to fulfill to become eligible. Banners also display in other parts of the app saying that certain features are unavailable, and that you can take certain actions only after meeting the eligibility requirements.
Supported countries and currencies for using the Shopify Collective app
To use the Shopify Collective app, your store must be located in one of the following supported countries and regions.
| Country/region | Connect with suppliers by direct invite | Connect with suppliers through the Discover page and instant import |
|---|---|---|
| Austria | ✔ | ✔ |
| Belgium | ✔ | ✔ |
| Bulgaria | ✔ | ✔ |
| Canada | ✔ | ✔ |
| Croatia | ✔ | ✘ |
| Cyprus | ✔ | ✘ |
| Czechia | ✔ | ✔ |
| Denmark | ✔ | ✔ |
| Estonia | ✔ | ✘ |
| Finland | ✔ | ✔ |
| Germany | ✔ | ✔ |
| Gibraltar | ✔ | ✘ |
| Greece | ✔ | ✔ |
| Hong Kong | ✔ | ✔ |
| Hungary | ✔ | ✔ |
| Ireland | ✔ | ✔ |
| Italy | ✔ | ✔ |
| Japan | ✔ | ✔ |
| Latvia | ✔ | ✘ |
| Liechtenstein | ✔ | ✘ |
| Lithuania | ✔ | ✔ |
| Luxembourg | ✔ | ✘ |
| Malta | ✔ | ✘ |
| Mexico | ✔ | ✔ |
| Netherlands | ✔ | ✔ |
| New Zealand | ✔ | ✔ |
| Norway | ✔ | ✔ |
| Poland | ✔ | ✔ |
| Portugal | ✔ | ✔ |
| Romania | ✔ | ✔ |
| Slovakia | ✔ | ✔ |
| Slovenia | ✔ | ✘ |
| Spain | ✔ | ✔ |
| Sweden | ✔ | ✔ |
| United Kingdom | ✔ | ✔ |
| United States | ✔ | ✔ |
To use the Shopify Collective app, you must have one of the following supported currencies set as your store’s default currency.
| Australian Dollar (AUD) | British Pound Sterling (GBP) | Canadian Dollar (CAD) |
| Czech Koruna (CZK) | Danish Krone (DKK) | Euro (EUR) |
| Hong Kong Dollar (HKD) | Hungarian Forint (HUF) | Japanese Yen (JPY) |
| Mexican Peso (MXN) | New Zealand Dollar (NZD) | Norwegian Krone (NOK) |
| Polish Złoty (PLN) | Romanian Leu (RON) | Singapore Dollar (SGD) |
| Swedish Krona (SEK) | Swiss Franc (CHF) | United States Dollar (USD) |
Eligibility states in the Shopify Collective app
If you install the Shopify Collective app for the first time, and a message displays saying that you’re ineligible to use Shopify Collective, then you can’t connect with other merchants or begin to sell any products until your store meets the eligibility requirements.
If you’re an existing retailer with Shopify Collective, and your store becomes ineligible through a recurring eligibility check, then you can’t sell any of your imported products with Shopify Collective until your store meets the eligibility requirements again. You can review any existing orders or payments with the relevant supplier.
Review the table for details of the key actions that you can or can’t take in the Shopify Collective app when your store is eligible or ineligible.
| App section | App feature or action | Eligible to use Shopify Collective | Ineligible to use Shopify Collective |
|---|---|---|---|
| Overview | Discover and search for suppliers and products | ✔ | ✔ |
| Overview | Complete tasks in app onboarding checklist | ✔ | ✘ |
| Settings | Create shareable signup link | ✔ | ✘ |
| Policies | Edit the Importing rule for the default product policy | ✔ | ✘ |
| Policies | Add suppliers to a custom policy (if your store has existing supplier connections) | ✔ | ✔ |
| Suppliers | View existing connections | ✔ | ✔ |
| Suppliers | Invite supplier | ✔ | ✘ |
| Supplier page (existing private connection) | Request supplier pricing | ✔ | ✘ |
| Product page (existing private connection) | Request product margin | ✔ | ✘ |
| Supplier page (open public access) | Import products | ✔ | ✘ |
| Product page (open public access) | Import product | ✔ | ✘ |
| Supplier imported products list (existing supplier connection) | Set products to active status | ✔ | ✘ |
| Supplier available products list (existing supplier connection) | Import product(s) | ✔ | ✘ |
| Existing supplier connection page | View supplier’s contact details | ✔ | ✔ |
| Received invitation | View supplier’s contact details | ✔ | ✘ |
| Received invitation | Accept invite | ✔ | ✘ |
Ineligible suppliers
You might find that a supplier you’re working with becomes ineligible to use Shopify Collective. The supplier is informed about the steps that they need to take to become eligible again. Review the following list of what happens during this time:
- You receive an email notifying you that one of your suppliers is currently ineligible to use Shopify Collective.
- You can’t sell any products that you previously imported from the supplier.
- You should review any pending orders or payments with the relevant supplier.
- If and when the supplier becomes eligible to use Shopify Collective again, then you receive another email, and you can continue selling the supplier’s products.
Considerations for using the Shopify Collective app
Before you start using the Shopify Collective app, review the following considerations:
- You can’t use the Pause and Build plan with the Shopify Collective app.
- The Shopify Collective app doesn’t support digital products or gift card products.
- For shipping labels with international orders, any relevant duties, taxes, and tariffs aren’t passed from retailers to suppliers with Shopify Collective.
Incompatible apps and features with the Shopify Collective app
The Shopify Collective app can’t be used with the following features and apps:
- Managed Markets.
- Shopify POS in-person. You can add Shopify Collective products to your POS channel for purchase and your customers can place an order in-person on your POS system. However, Shopify Collective products are shipped only to a customer’s address by your supplier.
- Pickup in store.
- Metafields.
- Install the Shopify Collective app from the Shopify App Store.
- Connect with a supplier who uses Shopify Collective.
- Ensure your business meets the eligibility criteria, including a lifetime gross revenue of $50,000.